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Utilities Billing Department

Because there has been an increase in the populations connecting to our water and sewer systems, they have reached capacity. The city has had to  take on the challenge of constructing new wells and towers to accomodate this growth. The Department of Natural Resources has also influenced the city to clorinate the water system, which has added expense to the city budget. There is a new billing system in place that includes auto read meters to ease the billing process and to provide more accurate figures for the community. There has been a recent city-wide rate increase for these reasons, however the utility rate has not increased in seven years for water, and in three for sewer. 

The City wants to let you know that we are trying our best to provide the most efficient utilities to the community.
 
      

  
Utilities Billing Department Phone Numbers:

Billing and New Service:       417-581-2744

Water Quality:                   417-581-2407       ask for Public Works

Leaks and Main Breaks:        417-581-2407       ask for Public Works

After Hours:                      417-581-6600       Police Department

Sewer Problems:                417-581-2407       ask for Public Works

Street Signs:                     417-581-2407       ask for Public Works


 
Hours of Operation are Monday - Friday 8:00 a.m. to 5:00 p.m.
For your convenience, a utility billing drop box is located at the drive up window of City Hall for after hour payments. It is a locked vault that is openend every morning. In  addition to mailing, payments can be made in person in our office, at the walk up window, or the drive thru during business hours.

Rates:  
As of 1/1/08

 Water rates inside the city limits are $7.98 for the first 1000 gallons (min.charge) and $2.36
 per 1000 gallons thereafter.  Locations outside the city limits are charged $11.97 for the first 
 1000 gallons and $3.54 per 1000 gallons there after. 


  Sewer rates inside the City limits are $9.26 for the first 1000 gallons (min. charge) and $5.49 per 1000 gallons thereafter.  Sewer charges are calculated on your water usage for the month. Locations outside the City limits are charged $13.89 for the first 1000 gallons and $8.24 per 1000 gallons thereafter.  



Billing:   

Water and Sewer charges will be included on the same bill with sewer and trash.  At initial registration, you will be notified which Wednesday of the month you will be billed.  Your bill is due upon receipt and late after your billing date.  Payments are always due on Tuesdays. If payment is late, your next bill will notify you with a red disconnect stamp of the date at which your water and sewer will be disconnected.  This will be the only warning before you are disconnected.  A fee of $35 plus the total amount due is required for reconnection.

Related Forms:

Bank Draft Information Application
Ozark Water ACH (Automatic Withdraws) is available to customers who want to schedule payments to be withdrawn from their checking account on the monthly due date.

Customer Transfer/ Disconnect Applications

New residents need to fill out a Customer Card

The Procedure for Connection to City Utilities Application is now available.


To Access Water Dept./Sewer Related Forms "Click Here"

 
Ozark Logo
P.O. Box 295 Ozark MO 65721 Phone: 417-581-2407 Fax: 417-581-0575
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